Our Staff In-Service Training is a day-long workshop broken into two specific safety areas.
Participants will learn the Directive Verbal Skills necessary to take control of a situation during the escalation phase and also learn the Physical Skills to non-violently protect themselves and others if the situation turns physical.
All participants will receive a workbook detailing each step of the training allowing for note taking and future reference.
What our participants are saying:
“The material presented was appropriate and can definitely be used in an office setting – especially the verbal skills.”
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